Bought A Car On Finance?
You Could Be Owed Compensation
As advertised on
How the Claiming Process Works
Benson Goldstein is a trading name of Benson Goldstein Ltd a Solicitor's firm that is authorised and regulated by the Solicitors Regulation Authority (SRA).
You do not have to use a legal representative to make a claim. You have the right to make a complaint yourself directly to the Lender and then the Financial Ombudsman Service (FOS). The FCA has introduced a free to use consumer redress scheme. Eligibility and outcomes depend on individual circumstances and proper investigation.
Although you can make your claim directly, you may find it preferable to use a professional representative, to help you manage the claims process due to our expertise in this area, or simply because you do not have the time.
1. Complete Assessment
Our online tool helps locate all your agreements from one search.
2. Claim Review
A claim specialist will review your claim and submit it to the lender if it qualifies.
3. Proceed With Claim
If your claim is successful, you will receive the compensation you are due.
What Charges Apply to 'No Win No Fee'?
At PCP Refund Check, We work on a 'no win, no fee' basis, this means you do not pay anything unless your claim is successful. However, there are some instances where fees and/or costs may be payable, which we have detailed below (Termination Fees and Adverse Costs).
| Redress Amount | Your Service Charge (+VAT) |
|---|---|
| £1 - £1,499 | 30% up to a max of £420 +VAT |
| £1,500 - £9,999 | 28% up to a max of £2,500 +VAT |
| £10,000 - £24,999 | 25% up to a max of £5,000 +VAT |
| £25,000 - £49,999 | 20% up to a max of £7,500 +VAT |
| £50,000 + | 15% up to a max of £10,000 +VAT |
Where the claim is pursued via litigation (i.e Court Proceedings) the fee cap does not apply. In which case the law firm can charge up to 50% of the amount awarded (under a Damages Based Agreement) or an hourly rate as set out in their Conditional Fee Agreement.
Termination Fees and Adverse Costs
You have an initial 14 day 'cooling off' period from when you instruct your Solicitor. However, if you cancel your claim after this 14 day cooling off period, the Solicitor reserves the right to charge you a termination fee for their reaosnable costs incurred up to the point of termination. For further details, please see our terms & conditions.
If your claim is purused via litigation and ultimately loses, you will be likely be responsible for adverse costs which can include the defendants legal costs and disbursements.
Are you eligible for a refund on your agreements?
Millions of UK drivers could be owed an average of £829 per agreement due to hidden commissions on their finance deals.
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